Each invoice lists the tutor you had, along with the date and time of the lesson (make sure you click the "invoice and payment details" button circled in red) as you can see below:
So why is the date on your bank statement different from the date of the lesson?
Reason #1: Invoice was sent after your lesson
At KIS Academics, we endeavour to be prompt and flexible with payments for our customers. Most of the time, your tutor will send you the invoice right after a lesson has been completed, but sometimes they may send it a little later.
Due to this delay, your payment may end up being made a few days after the lesson was held.
Reason #2: Processing period
Bank statements can take a few days. Banks usually have a "pending" period which you can sometimes see on your banking app.
This means that the example invoice above - which has a lesson date of April 7th, might show up on your bank statement as being a payment from April 10th.
Reason #3: Time Zones
As you may have noticed in the screenshot above, the time recorded on the invoices are in AEST (Australian Eastern Standard Time covers the eastern statess of Queenslad, New South Wales, Victoria, Tasmania and the Australian Capital Territory).
So if you aren't in any of these states, the timing on your invoice will be different from your lesson time.
If you're ever confused about the payment dates that you can see on your bank statement with lessons, you can always reach out to us via contact@kisacademics.com with details of your query.
We make sure to meticulously record every lesson time and payment so that at the end of the day, a simple chat can help sort out any confusion 😊