If you're unable to make it for a class, you need to get in touch with your tutor directly and let them know ASAP.
If you cancel a lesson less than 1 hour before the time you arranged with your tutor, you'll get charged 100% of the lesson fee. So please, if you need to cancel a lesson, do it well in advance!
You can find more details about this in our Terms of Service and Cancellation Policy.