Here are important policies you should know:
1. Lesson Continuity Policy: if you skip more than 3 consecutive weeks of lessons with us, you may lose your tutoring position with KIS Academics
2. Cancellation Fee: Lesson timing is flexible, but if you fail to show up or cancel less than 1 hour before a lesson, you'll be charged a last-minute-cancellation fee
3. Late Payment Fee: payments are all done online, and you'll only ever be charged after a lesson. Please make sure to complete any lesson payments within 3 days, or a late fee of $20 will be added to very overdue invoices
4. Fee Changes: if one student if your group cannot make it for a class and you decide to continue the lesson with a smaller group, the price for that one session will change to the price for the smaller group/private tutoring. So if any student is unable to make it for a group lesson, please speak with your tutor if you would like to just cancel the lesson for the week.
We recommend contacting your tutor ASAP if you plan on being absent, but if they cannot be reached send a message through to: contact@kisacademics.com