We like to keep things as transparent as possible so you can find all the details in our Terms of Service. Here are the 3 main policies you should know:
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Lesson Continuity Policy: Regular lessons generate results. If you skip more than 3 consecutive weeks of lessons with us, you may lose your tutoring position with KIS Academics. This is up to the discretion of your tutor.
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Cancellation Policy: Lesson timing is flexible, but if you fail to show up or cancel less than 1 hour before a lesson, you'll be charged a last-minute-cancellation fee
- Late Payment Policy: Payments are all done online via TutorPay, and you'll only ever be charged after a lesson. Please make sure to complete any lesson payments within 3 days, or you may incur a $20 late fee.
If you have any questions about any of these policies, feel free to send us an email at contact@kisacademics.com for any clarifications.