We do our best to make group tutoring as simple and flexible as possible, but here are some things you should know:
1. Regular lessons generate results. If you skip more than 3 consecutive weeks of lessons with us, you may lose your tutoring position with KIS Academics
2. Lesson timing is flexible, but if you fail to show up or cancel less than 1 hour before a lesson, you'll be charged a last-minute-cancellation fee
3. Payments are all done online, and you'll only ever be charged after a lesson. Please make sure to complete any lesson payments within 3 days.
Your tutor will always try to accommodate the entire small group, and in many cases will be happy to move or postpone lessons for the benefit of the entire group (ie. if you have a school event on). However, please note this is pending the tutor's schedule and their other students as well.
We recommend contacting your tutor ASAP if you plan on being absent, but if they cannot be reached send a message through to: firstname.lastname@example.org